El Dorado Water Utilities provides water for about 17,932 people living in the El Dorado area of Union County. El Dorado Water Utilities collects water from 9 wells that pump from the Sparta Sand Aquifer. El Dorado Water Utilities has four water treatment plants: Morning Star, Mount Holly, Downtown, and Champagnolle.

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El Dorado Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires El Dorado Water Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the El Dorado Water Utilities website.

Contact El Dorado Water Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
500 North Washington
P.O. Box 1587
El Dorado, Arkansas 71731

870-862-6451
No email provided. Please visit the contact form. https://www.eldoradowater.com/contact-us

Emergency (24 hours - broken water main or pipeline, etc.)
870-862-1912

Pay Your El Dorado Water Bill

Already have an account?

If you already have an account, you just need to login to the El Dorado Water site. El Dorado Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the El Dorado Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start El Dorado Water Service

Starting Your Service

When you move to a new home in El Dorado, you'll most likely already have running water, but you'll still need to set up water service with the El Dorado Water. Luckily, El Dorado has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in El Dorado, you'll need to stop your water service with the El Dorado Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.