Etowah Utilities is a public community water system under the City Department of Public Works that provides water for about 12,750 residents living in Etowah, a city in McMinn County, Tennessee. Established in 1939, the Etowah Utilities System currently obtains its supply of surface water from the Hiwassee River.
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Etowah Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Etowah Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Etowah Utilities website.

Contact Etowah Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1313 S. Tennessee Avenue
P.O. Box 927
Etowah, Tennessee 37331


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Etowah Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Etowah Utilities site. Etowah Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Etowah Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Etowah Water Service

Starting Your Service

When you move to a new home in Etowah, you'll most likely already have running water, but you'll still need to set up water service with the Etowah Utilities. Luckily, Etowah has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Etowah, you'll need to stop your water service with the Etowah Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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