The Fitchburg Utility District 1, a public community water system under the City Department of Public Works, provides water for about 24,500 residents living in the area of Fitchburg, a city in Dane County, Wisconsin. Established in 1983, the Fitchburg Utility District 1 collects water from four deep wells tapping into the locally recharged deep aquifer beneath the district area.

Fitchburg Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Fitchburg Utility District 1 to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Fitchburg Utility District 1 website.

Contact Fitchburg Utility District 1 Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5520 Lacy Road
Fitchburg, Wisconsin 53711

608-270-4270
utility@fitchburgwi.gov

Emergency (24 hours - broken water main or pipeline, etc.)
608-270-4279

Pay Your Fitchburg Utility Bill

Already have an account?

If you already have an account, you just need to login to the Fitchburg Utility site. Fitchburg Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Fitchburg Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Fitchburg Water Service

Starting Your Service

When you move to a new home in Fitchburg, you'll most likely already have running water, but you'll still need to set up water service with the Fitchburg Utility. Luckily, Fitchburg has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Fitchburg, you'll need to stop your water service with the Fitchburg Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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