The City of Freeport Water, under the City Water and Sewer Department, provides water for about 25,648 residents living in the Freeport area, Illinois. Established in 1835, the Freeport Water Department obtains its supply from a groundwater source, municipal wells drilled around the water treatment plant drawing from a shallow bedrock aquifer called the Saint Peter Sandstone, and the much deeper Ironton-Galesville and Cambrian-Trempealeau aquifers.

Freeport Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Freeport Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Freeport Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Freeport Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Freeport Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Freeport Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
314 West Stephenson Street
Freeport, Illinois 61032

815-235-8200
foia@cityoffreeport.org

Emergency (24 hours - broken water main or pipeline, etc.)
815-233-0111

Pay Your Freeport Water Bill

Already have an account?

If you already have an account, you just need to login to the Freeport Water site. Freeport Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Freeport Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Freeport Water Service

Starting Your Service

When you move to a new home in Freeport, you'll most likely already have running water, but you'll still need to set up water service with the Freeport Water. Luckily, Freeport has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Freeport, you'll need to stop your water service with the Freeport Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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