The City of Geneseo Water, a public community water system under the Department of Public Works, provides water to about 6,480 residents living in Geneseo, Henry County, Illinois. Founded in 1836, the City of Geneseo Water System currently obtains water from groundwater sources, primarily wells that drill into the aquifer underneath the area.

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Geneseo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Geneseo Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Geneseo Utilities website.

Contact Geneseo Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
115 South Oakwood Avenue
Geneseo, Illinois 61254

phone
Pw.Director@Cityofgeneseo.Com

Emergency (24 hours - broken water main or pipeline, etc.)
309-944-2605

Pay Your Geneseo Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Geneseo Utilities site. Geneseo Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Geneseo Water Service

Starting Your Service

When you move to a new home in Geneseo, you'll most likely already have running water, but you'll still need to set up water service with the Geneseo Utilities. Luckily, Geneseo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Geneseo, you'll need to stop your water service with the Geneseo Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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