The City of Hartford Water Utility provides water for about 15,571 living in the Hartford area of Washington County. Established in 1897, the Hartford Water Utility collects water from five wells that pump water from the area's shallow sand and gravel aquifer. Harford Water Utility has pumping stations, reservoirs, over 900 fire hydrants, and four water towers.

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Hartford Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hartford Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hartford Utilities website.

Contact Hartford Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
620 West Sumner Street
Hartford, Wisconsin 53027

262-670-3710
mthimm@hartfordutilities.org

Emergency (24 hours - broken water main or pipeline, etc.)
262-673-2600

Pay Your Hartford Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Hartford Utilities site. Hartford Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hartford Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hartford Water Service

Starting Your Service

When you move to a new home in Hartford, you'll most likely already have running water, but you'll still need to set up water service with the Hartford Utilities. Luckily, Hartford has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hartford, you'll need to stop your water service with the Hartford Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.