Helena Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Helena Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Helena Water website.

Contact Helena Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
702 Cherry St
Helena-West Helena, Arkansas 72342

phone
Chiefofstaff@Helena-Westhelena.Us

Emergency (24 hours - broken water main or pipeline, etc.)
870-338-0230

Pay Your Helena Water Bill

Already have an account?

If you already have an account, you just need to login to the Helena Water site. Helena Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Helena-West Helena Water Service

Starting Your Service

When you move to a new home in Helena, you'll most likely already have running water, but you'll still need to set up water service with the Helena Water. Luckily, Helena-West Helena has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Helena, you'll need to stop your water service with the Helena Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.