The Hot Springs Village Water, a public community water system under the City Department of Public Utility, provides water for about 14,106 residents living in the area of Hot Springs Village, a census-designated place in Garland and Saline counties in Arkansas. Established in 1970, the Hot Springs Village Water System is currently obtaining its supply from a blend of surface water sources: Lake Lago Reservoir and Middle Fork Saline River.
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Hot Springs Village Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hot Springs Village Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hot Springs Village Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hot Springs Village Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hot Springs Village Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hot Springs Village Water Department received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Hot Springs Village Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
895 DeSoto Boulevard
Hot Springs Village, Arkansas 71909

501-922-5556
ctaylor@hsvpoa.org

Emergency (24 hours - broken water main or pipeline, etc.)
501-922-1323

Pay Your Hot Springs Village Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Hot Springs Village Water Department site. Hot Springs Village Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hot Springs Village Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hot Springs Village Water Service

Starting Your Service

When you move to a new home in Hot Springs Village, you'll most likely already have running water, but you'll still need to set up water service with the Hot Springs Village Water Department. Luckily, Hot Springs Village has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hot Springs Village, you'll need to stop your water service with the Hot Springs Village Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.