Alton has multiple water providers: Illinois American Water - Alton and Fosterburg Water. This page provides information about Illinois American Water - Alton.
The Illinois American Water - Alton, a subsidiary of American Water Works Company, Inc. (NYSE: AWK), provides water for about 58,375 residents living in the area of Alton, Illinois. Established in 1886, the Illinois American Water - Alton is currently obtaining its supply from a surface water source, the Mississippi River.Alton Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Illinois American Water - Alton to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Illinois American Water - Alton Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
Illinois American Water
100 North Waterworks Drive
Belleville, Illinois 62223
618-239-3249
No email provided. Please visit the contact form. https://amwater.com/ilaw/customer-service-billing/customer-service-request
Emergency (24 hours - broken water main or pipeline, etc.)
800-422-2782
Pay Your Illinois American Water - Alton Bill
Already have an account?
If you already have an account, you just need to login to the Illinois American Water - Alton site. Illinois American Water - Alton accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Illinois American Water - Alton website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Alton Water Service
Starting Your Service
When you move to a new home in Alton, you'll most likely already have running water, but you'll still need to set up water service with the Illinois American Water - Alton. Luckily, Alton has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Alton, you'll need to stop your water service with the Illinois American Water - Alton, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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