The Illinois American Water - East St. Louis District, a subsidiary of American Water (NYSE: AWK), provides water for about 139,879 residents living in the East St. Louis area. Established in 1967, the Illinois American Water’s East St. Louis District collects water from surface water source, the Mississippi River.

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East St. Louis Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Il American-East St Louis to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Illinois American Water - East St. Louis? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Illinois American Water - East St. Louis received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Illinois American Water - East St. Louis? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Illinois American Water - East St. Louis received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Il American-East St Louis Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Illinois American Water
100 North Waterworks Drive
Belleville, Illinois 62223

855-705-8435
Chrystal.Schneider@amwater.com

Emergency (24 hours - broken water main or pipeline, etc.)
855-705-8435

Pay Your Illinois American Water - East St. Louis Bill

Already have an account?

If you already have an account, you just need to login to the Illinois American Water - East St. Louis site. Illinois American Water - East St. Louis accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Illinois American Water - East St. Louis website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start East St. Louis and Belleville City Water Service

Starting Your Service

When you move to a new home in East St. Louis, you'll most likely already have running water, but you'll still need to set up water service with the Illinois American Water - East St. Louis. Luckily, East St. Louis and Belleville City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in East St. Louis, you'll need to stop your water service with the Illinois American Water - East St. Louis, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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