Il American-East St Louis
The Illinois American Water - East St. Louis District, a subsidiary of American Water (NYSE: AWK), provides water for about 139,879 residents living in the East St. Louis area. Established in 1967, the Illinois American Water’s East St. Louis District collects water from surface water source, the Mississippi River.
East St. Louis Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Il American-East St Louis to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for East St. Louis main water system here:
Contact Il American-East St Louis Customer Service
Have a Question, Issue or Comment?
Main Customer Service
855-705-8435 (Mon–Fri, 7:00 AM–7:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Illinois American Water - East St. Louis Bill
Already have an account?
If you already have an account, you just need to login to the Illinois American Water - East St. Louis site. Illinois American Water - East St. Louis accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Illinois American Water - East St. Louis website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in East St. Louis, you'll most likely already have running water, but you'll still need to set up water service with the Illinois American Water - East St. Louis. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in East St. Louis, you'll need to stop your water service with the Illinois American Water - East St. Louis, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.