The Illinois American Water - West Suburban, a subsidiary of American Water Works Company, Inc. (NYSE: AWK), provides water for about 63,330 residents living in the areas of Bolingbrook and Lemont, Illinois. Established in 1886, the Illinois American Water - West Suburban is currently obtaining its supply via purchase from the City of Chicago through the Village of Bedford Park and American Lake Water Company. This water comes from a surface water source, Lake Michigan.

Bolingbrook Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Illinois American Water - West Suburban to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Illinois American Water (West Suburban)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Illinois American Water (West Suburban) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Illinois American Water - West Suburban Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Illinois American Water
100 North Waterworks Drive
Belleville, Illinois 62223

618-239-3249
No email provided. Please visit the contact form. https://amwater.com/ilaw/customer-service-billing/customer-service-request

Emergency (24 hours - broken water main or pipeline, etc.)
800-422-2782

Pay Your Illinois American Water (West Suburban) Bill

Already have an account?

If you already have an account, you just need to login to the Illinois American Water (West Suburban) site. Illinois American Water (West Suburban) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Illinois American Water (West Suburban) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Bolingbrook Water Service

Starting Your Service

When you move to a new home in Bolingbrook, you'll most likely already have running water, but you'll still need to set up water service with the Illinois American Water (West Suburban). Luckily, Bolingbrook has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Bolingbrook, you'll need to stop your water service with the Illinois American Water (West Suburban), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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