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Madison Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Madison Suburban Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Madison Suburban Utility District Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
108 West Webster Street
Madison, Tennessee 37115
615-868-3201
info@msud.net
Emergency (24 hours - broken water main or pipeline, etc.)
615-865-1636
Pay Your Madison Suburban Utility District Bill
Already have an account?
If you already have an account, you just need to login to the Madison Suburban Utility District site. Madison Suburban Utility District accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Madison Suburban Utility District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Madison Water Service
Starting Your Service
When you move to a new home in Madison, you'll most likely already have running water, but you'll still need to set up water service with the Madison Suburban Utility District. Luckily, Madison has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Madison, you'll need to stop your water service with the Madison Suburban Utility District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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