Madison Water Utility

The Madison Water Utility provides water for about 235,000 residents living in the Madison area. Established in 1882, the Madison Water Utility pumps groundwater from massive aquifers underneath the City, the Precambrian aquifer, Cambrian-Ordovician aquifer, Silurian/Niagaran aquifer, and the sand and gravel aquifers.

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Madison City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Madison Water Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2017)

A-

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Madison Water Utility? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Madison Water Utility received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Copper & Lead Report (2017)

A-

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Madison Water Utility? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Madison Water Utility received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Madison Water Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
119 East Olin Avenue
Madison, 53713

608-266-4651 (Mon–Fri, 7:30 AM–4:00 PM)
water@cityofmadison.com

Emergency (24 hours - broken water main or pipeline, etc.)
608-266-4665

Pay Your Madison Water Utility Bill

Already have an account?

If you already have an account, you just need to login to the Madison Water Utility site. Madison Water Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Madison Water Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Madison City Water Service

Starting Your Service

When you move to a new home in Madison City, you'll most likely already have running water, but you'll still need to set up water service with the Madison Water Utility. Luckily, Madison City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Madison City, you'll need to stop your water service with the Madison Water Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

News & Resources

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    Sadly, nearly a quarter of the world's population lacks access to clean drinking water. Here's a list of seven countries with the worst water supplies.

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    When was the last time you had the quality of your water tested? Here's how often you need to invest in water-quality testing for your home.

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    Is tap water safe to drink or not? This guide looks at the reasons for and against.

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  • How Is Water Quality Defined? What to Know About the Safety of Your Drinking Water

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    Levels of bacteria, solid particulates, salinity, and dissolved oxygen — these all affect water quality. Read on to find out more.

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  • The Real Story Behind the Dasani Water Scandals

    Posted on June 24th, 2019 by darrell
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    From a parasitic worm lurking inside the bottles to high levels of bromate, Dasani water bottles have had their fair share of controversies. But which are fact and which are fiction?

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  • Reality Check: How Safe Is the Drinking Water from a Public Fountain?

    Posted on June 20th, 2019 by darrell
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    Many of us drink water from public water fountains without giving it a second thought. But are drinking fountains safe? You may be surprised at the results.

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