Mattoon has multiple water providers: Mattoon Water Department and Clear Water Service. This page provides information about Mattoon Water Department.

The Mattoon Water Department, a public community water system under the City Department of Utilities, provides water for about 19,000 residents living in the area of Mattoon, Illinois. Established in 1865, the Mattoon Water System is currently obtaining its supply from a blend of surface water sources: Paradise Lake and Lake Mattoon.

Mattoon Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mattoon Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Mattoon Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Mattoon Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Mattoon has multiple water providers: Mattoon Water Department and Clear Water Service. This page provides water quality information for Mattoon Water Department.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Mattoon has multiple water providers: Mattoon Water Department and Clear Water Service. This page provides water quality information for Mattoon Water Department.

Contact Mattoon Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
City Of Mattoon
208 North 19Th Street
Mattoon, Illinois 61938

217-235-5483
No email provided. Please visit the contact form. https://mattoon.illinois.gov/contact

Emergency (24 hours - broken water main or pipeline, etc.)
217-234-2454

Pay Your Mattoon Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Mattoon Water Department site. Mattoon Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Mattoon Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mattoon Water Service

Starting Your Service

When you move to a new home in Mattoon, you'll most likely already have running water, but you'll still need to set up water service with the Mattoon Water Department. Luckily, Mattoon has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mattoon, you'll need to stop your water service with the Mattoon Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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