Mount Prospect Water Department

The Village of Mount Prospect Water, a public community water system under the Village Department of Public Works - Water/Sewer Division, provides water for about 41,492 residents living in the area of Mount Prospect, Illinois. Established in 1917, the Village of Mount Prospect Water System is currently obtaining its supply via purchase from the Northwest Suburban Municipal Joint Action Water Agency (NSMJAWA) reservoirs through the City of Chicago’s Jardine Water Purification Plant, which uses a surface water source, Lake Michigan.
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Mount Prospect Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mount Prospect Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Mount Prospect Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Mount Prospect Public Works 1700 West Central Road
Mount Prospect, 60056

847-870-5640 (Mon–Fri, 7:30 AM–5:00 PM)
publicworksdept@mountprospect.org

Emergency (24 hours - broken water main or pipeline, etc.)
847-392-6000

Pay Your Mount Prospect Public Works Bill

Already have an account?

If you already have an account, you just need to login to the Mount Prospect Public Works site. Mount Prospect Public Works accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Mount Prospect Public Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mount Prospect City Water Service

Starting Your Service

When you move to a new home in Mount Prospect, you'll most likely already have running water, but you'll still need to set up water service with the Mount Prospect Public Works. Luckily, Mount Prospect City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mount Prospect, you'll need to stop your water service with the Mount Prospect Public Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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