Mountain City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mountain City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Mountain City Water Department website.

Contact Mountain City Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
345 Hemlock St
Mountain City, Tennessee 37683

phone
Silverlakewtp@Embarqmail.Com

Emergency (24 hours - broken water main or pipeline, etc.)
423-727-8561

Pay Your Mountain City Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Mountain City Water Department site. Mountain City Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Mountain City Water Service

Starting Your Service

When you move to a new home in Mountain City, you'll most likely already have running water, but you'll still need to set up water service with the Mountain City Water Department. Luckily, Mountain City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mountain City, you'll need to stop your water service with the Mountain City Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.