New Berlin Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires New Berlin Water Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact New Berlin Water Utility Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
3805 South Casper Drive
New Berlin, Wisconsin 53151
262-786-7086
nbutilities@newberlin.org
Emergency (24 hours - broken water main or pipeline, etc.)
262-446-5070
Pay Your New Berlin Water Utility Bill
Already have an account?
If you already have an account, you just need to login to the New Berlin Water Utility site. New Berlin Water Utility accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the New Berlin Water Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start New Berlin Water Service
Starting Your Service
When you move to a new home in New Berlin, you'll most likely already have running water, but you'll still need to set up water service with the New Berlin Water Utility. Luckily, New Berlin has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in New Berlin, you'll need to stop your water service with the New Berlin Water Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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