New Lenox Water

The Village of New Lenox Water Department provides water for about 26,520 residents living in the New Lenox area, Illinois. Established in 1946, the New Lenox Water obtains its supply via purchase from the City of Chicago, which utilizes Lake Michigan, a surface water source.
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New Lenox Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires New Lenox Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact New Lenox Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1 Veterans Parkway
New Lenox, 60451

815-215-4800 (Mon–Fri, 8:00 AM–5:00 PM)
"No email provided. Please visit the contact form." (https://www.newlenox.net/staff.aspx)

Emergency (24 hours - broken water main or pipeline, etc.)
815-485-2500

Pay Your New Lenox Water Bill

Already have an account?

If you already have an account, you just need to login to the New Lenox Water site. New Lenox Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the New Lenox Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Lenox City Water Service

Starting Your Service

When you move to a new home in New Lenox, you'll most likely already have running water, but you'll still need to set up water service with the New Lenox Water. Luckily, New Lenox City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Lenox, you'll need to stop your water service with the New Lenox Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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