Hot Springs has multiple water providers: Hot Springs Municipal Utilities and North Garland County Water. This page provides information about North Garland County Water.

North Garland County Regional Water District is a non-profit public utility dedicated to producing and distributing an adequate supply of safe, potable, and palatable drinking water to about 6,859 residents living in Hot Springs, Ouachita Mountains, Arkansas. Founded in 1851, the North Garland County Regional Water District System currently obtains its supply from Lake Ouachita, a surface water source. The water system has two water treatment plants: the Lakeside Plant which treats surface water from Lake Ricks and the Ouachita Plant which treats surface water from Lake Hamilton. Additionally, another source is purchased from the City of Hot Springs, which draws water from Lakes Hamilton, Ricks, and Dillon.

API Uploaded Image

Hot Springs Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires North Garland County Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the North Garland County Water website.

Contact North Garland County Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
3084 N. Hwy 7
Hot Springs, Arkansas 71909-0000

phone
Ngcwater@Gmail.Com

Emergency (24 hours - broken water main or pipeline, etc.)
501-620-4118

Pay Your North Garland County Water Bill

Already have an account?

If you already have an account, you just need to login to the North Garland County Water site. North Garland County Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Hot Springs Water Service

Starting Your Service

When you move to a new home in Hot Springs, you'll most likely already have running water, but you'll still need to set up water service with the North Garland County Water. Luckily, Hot Springs has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hot Springs, you'll need to stop your water service with the North Garland County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.