Northbrook Water Department

The Village of Northbrook Water Services, under the City Department of Public Works, provides water for about 33,170 residents living in the area of Northbrook, Illinois. Established in 1901, the Village of Northbrook Water Department currently obtains its supply from a surface water source, the Lake Michigan.
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Northbrook Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Northbrook Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Northbrook Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Northbrook Public Works 655 Huehl Road
Northbrook, 60062

847-272-4711 (Mon–Fri, 7:00 AM–3:00 PM)
water@northbrook.il.us

Emergency (24 hours - broken water main or pipeline, etc.)
847-564-2060

Pay Your Northbrook Water Bill

Already have an account?

If you already have an account, you just need to login to the Northbrook Water site. Northbrook Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Northbrook Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Northbrook City Water Service

Starting Your Service

When you move to a new home in Northbrook, you'll most likely already have running water, but you'll still need to set up water service with the Northbrook Water. Luckily, Northbrook City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Northbrook, you'll need to stop your water service with the Northbrook Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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