Orem City Water System
The Orem City Water System provides water for about 94,000 people living in Orem. The city has enough resources to meet the needs of its residents. The city`s water system collects water from the Provo River, subterranean aquifers, two mountain springs, and two reservoirs (Dark Creek and Jordanelle). Orem currently has 22,400,000 gallons of emergency storage.
Orem City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Orem City Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Orem City main water system here:
Contact Orem City Water System Customer Service
Have a Question, Issue or Comment?
Main Customer Service
801-229-7500 (Mon–Fri, 7:00 AM–3:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Orem City Water Bill
Already have an account?
If you already have an account, you just need to login to the Orem City Water site. Orem City Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Orem City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Orem City Water Service
Starting Your Service
When you move to a new home in Orem City, you'll most likely already have running water, but you'll still need to set up water service with the Orem City Water. Luckily, Orem City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Orem City, you'll need to stop your water service with the Orem City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.