Hershey has multiple water providers: Pennsylvania American Water - Hershey and PA American Water - Hershey System. This page provides information about PA American Water - Hershey System.

The Pennsylvania American Water Company (PAWC) – Hershey System, a subsidiary of American Water Works Company, Inc. (NYSE: AWK), provides water for about 46,000 residents living in the area of Hershey, Pennsylvania. Established in 1886, the Pennsylvania American Water Company – Hershey System is currently obtaining its supply from surface water sources: the Swatara Creek (through Blue Mountain to Susquehanna River near Harrisburg) and Manada Creek.
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Hershey Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pennsylvania American Water Company - Hershey to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about PA American Water - Hershey System? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, PA American Water - Hershey System received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Hershey has multiple water providers: Pennsylvania American Water - Hershey and PA American Water - Hershey System. This page provides water quality information for PA American Water - Hershey System.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about PA American Water - Hershey System? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, PA American Water - Hershey System received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Hershey has multiple water providers: Pennsylvania American Water - Hershey and PA American Water - Hershey System. This page provides water quality information for PA American Water - Hershey System.

Contact Pennsylvania American Water Company - Hershey Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Pennsylvania American Water
852 Wesley Drive
Mechanicsburg, Pennsylvania 17055

800-565-7292
No email provided. Please visit the contact form. https://amwater.com/paaw/customer-service-billing/customer-service-request

Emergency (24 hours - broken water main or pipeline, etc.)
800-565-7292

Pay Your PA American Water - Hershey System Bill

Already have an account?

If you already have an account, you just need to login to the PA American Water - Hershey System site. PA American Water - Hershey System accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the PA American Water - Hershey System website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hershey Water Service

Starting Your Service

When you move to a new home in Hershey, you'll most likely already have running water, but you'll still need to set up water service with the PA American Water - Hershey System. Luckily, Hershey has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hershey, you'll need to stop your water service with the PA American Water - Hershey System, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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