The Village of Palatine Water Division, under the Village Department of Public Works, provides water for about 68,957 residents living in the area of Palatine, Illinois. Established in 1866, the Village of Palatine Public Works Department currently obtains its supply via the purchase of treated surface water (Lake Michigan) from Evanston Water System.

Palatine Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Palatine Public Works Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Palatine Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Palatine Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Palatine Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Palatine Public Works Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
148 West Illinois Avenue
Palatine, Illinois 60067

847-705-5200
publicworks@palatine.il.us

Emergency (24 hours - broken water main or pipeline, etc.)
847-705-5200

Pay Your Palatine Water Bill

Already have an account?

If you already have an account, you just need to login to the Palatine Water site. Palatine Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Palatine Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Palatine Water Service

Starting Your Service

When you move to a new home in Palatine, you'll most likely already have running water, but you'll still need to set up water service with the Palatine Water. Luckily, Palatine has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Palatine, you'll need to stop your water service with the Palatine Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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