The Palos Heights Water Department, a public community water system under the City Department of Public Works, provides water for about 15,500 residents living in Palos Heights, Cook County, Illinois. Established in 1959, the Palos Heights Water Department System currently obtains its supply of purchased surface water drawn from Lake Michigan and treated by the City of Chicago.

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Palos Heights Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Palos Heights Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Palos Heights Water Department website.

Contact Palos Heights Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
7607 West College Drive
Palos Heights, Illinois 60463

708-361-1806
pworks@palosheights.org

Emergency (24 hours - broken water main or pipeline, etc.)
708-361-1806

Pay Your Palos Heights Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Palos Heights Water Department site. Palos Heights Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Palos Heights Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Palos Heights Water Service

Starting Your Service

When you move to a new home in Palos Heights, you'll most likely already have running water, but you'll still need to set up water service with the Palos Heights Water Department. Luckily, Palos Heights has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Palos Heights, you'll need to stop your water service with the Palos Heights Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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