The Pigeon Forge Water System, a public community water system under the City Department of Public Works, provides water for about 14,034 residents living in the area of Pigeon Forge, Tennessee. Established in 1961, the Pigeon Forge Water System is currently obtaining its supply from a surface water source, Douglas Lake.

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Pigeon Forge Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pigeon Forge Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Pigeon Forge Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Pigeon Forge Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Pigeon Forge Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Pigeon Forge Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Pigeon Forge Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2320 Garland Harmon Drive
P.O. Box 1350
Pigeon Forge, Tennessee 37868

865-453-3043
pworks@cityofpigeonforgetn.gov

Emergency (24 hours - broken water main or pipeline, etc.)
865-453-9063

Pay Your Pigeon Forge Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Pigeon Forge Water Department site. Pigeon Forge Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pigeon Forge Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pigeon Forge Water Service

Starting Your Service

When you move to a new home in Pigeon Forge, you'll most likely already have running water, but you'll still need to set up water service with the Pigeon Forge Water Department. Luckily, Pigeon Forge has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pigeon Forge, you'll need to stop your water service with the Pigeon Forge Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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