Quincy has multiple water providers: Quincy Water and Mill Creek Water. This page provides information about Quincy Water.
The City of Quincy Water, a public community water system under the City Department of Utilities, provides water for about 45,000 residents living in the area of Quincy, Illinois. Established in 1840, the City of Quincy Utilities Department is currently obtaining its supply from a surface water source, the Mississippi River.Quincy Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Quincy Utilities Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Quincy Utilities Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
730 Maine Street
Quincy, Illinois 62301
217-228-4580
epay@quincyil.gov
Emergency (24 hours - broken water main or pipeline, etc.)
217-228-4580
Pay Your Quincy Water Bill
Already have an account?
If you already have an account, you just need to login to the Quincy Water site. Quincy Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Quincy Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Quincy Water Service
Starting Your Service
When you move to a new home in Quincy, you'll most likely already have running water, but you'll still need to set up water service with the Quincy Water. Luckily, Quincy has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Quincy, you'll need to stop your water service with the Quincy Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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