River Falls Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires River Falls Municipal Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the River Falls Municipal Utilities website.

Contact River Falls Municipal Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
222 Lewis Street
Suite 228
River Falls, Wisconsin 54022

715-425-0906
rfmu@rfcity.org

Emergency (24 hours - broken water main or pipeline, etc.)
715-852-1715

Pay Your River Falls Municipal Utilities Bill

Already have an account?

If you already have an account, you just need to login to the River Falls Municipal Utilities site. River Falls Municipal Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the River Falls Municipal Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start River Falls Water Service

Starting Your Service

When you move to a new home in River Falls, you'll most likely already have running water, but you'll still need to set up water service with the River Falls Municipal Utilities. Luckily, River Falls has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in River Falls, you'll need to stop your water service with the River Falls Municipal Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.