The City of Sacramento Department of Utilities supplies water for the 485,000 citizens of Sacramento, California. To ensure the state's capital city has enough water to sustain its growth, the Sacramento Department of Utilities sources 80% of its water from the American and Sacramento Rivers and 20% from 26 groundwater wells.
Sacramento County Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Sacramento Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Sacramento County main water system here:
Contact Sacramento Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
916-264-5011 (Mon–Fri, 8:00 AM–4:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Sacramento Water Bill
Already have an account?
If you already have an account, you just need to login to the Sacramento Water site. Sacramento Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Sacramento Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Citrus Heights Water Service
Starting Your Service
When you move to a new home in Sacramento County, you'll most likely already have running water, but you'll still need to set up water service with the Sacramento Water. Luckily, Citrus Heights has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Sacramento County, you'll need to stop your water service with the Sacramento Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.