The Savannah Utility Department provides water for about 18,706 people living in the Savannah area of Hardin County. The Savannah Utility Department collects the water from a well located within the lower Tennessee-Beech watershed.

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Savannah Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Savannah Utility Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Savannah Utility Department website.

Contact Savannah Utility Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
140 Main Street
Savannah, Tennessee 38372

731-925-4216
utilities@cityofsavannah.org

Emergency (24 hours - broken water main or pipeline, etc.)
731-925-4930

Pay Your Savannah Utility Bill

Already have an account?

If you already have an account, you just need to login to the Savannah Utility site. Savannah Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Savannah Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Savannah Water Service

Starting Your Service

When you move to a new home in Savannah, you'll most likely already have running water, but you'll still need to set up water service with the Savannah Utility. Luckily, Savannah has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Savannah, you'll need to stop your water service with the Savannah Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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