Sweetwater Utilities Board supplies water to about 12,379 residents living in the Sweetwater area of Monroe County. Founded in 1969, Sweetwater Utilities Board collects surface water from Sweetwater Creek and Cannon Spring. 

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Sweetwater Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Sweetwater Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Sweetwater Utility website.

Contact Sweetwater Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 191, 400 Hwy 322 N
Sweetwater, Tennessee 37874

phone
Ehicks@Sweetwaterutilities.Com

Emergency (24 hours - broken water main or pipeline, etc.)
423-337-6890

Pay Your Sweetwater Utility Bill

Already have an account?

If you already have an account, you just need to login to the Sweetwater Utility site. Sweetwater Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Sweetwater Water Service

Starting Your Service

When you move to a new home in Sweetwater, you'll most likely already have running water, but you'll still need to set up water service with the Sweetwater Utility. Luckily, Sweetwater has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Sweetwater, you'll need to stop your water service with the Sweetwater Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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