The Watertown Waterworks, a public community water system under the City Department of Public Works, provides water for about 23,127 residents living in the area of Watertown, Wisconsin. Established in 1853, the Watertown Waterworks System is currently obtaining its supply from groundwater sources, 12 wells that pump from the sandstone aquifer including the Ordovician Galena-Platteville Formation beneath the Watertown region.
Watertown Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Watertown Waterworks to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Watertown Waterworks Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
800 Hoffman Drive Po Box 477
Watertown, Wisconsin 53094
920-262-4075
wttnwater@ci.watertown.wi.us
Emergency (24 hours - broken water main or pipeline, etc.)
920-262-4000
Pay Your Watertown Water Department Bill
Already have an account?
If you already have an account, you just need to login to the Watertown Water Department site. Watertown Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Watertown Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Watertown Water Service
Starting Your Service
When you move to a new home in Watertown, you'll most likely already have running water, but you'll still need to set up water service with the Watertown Water Department. Luckily, Watertown has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Watertown, you'll need to stop your water service with the Watertown Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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