The City of West Bend Water Utility, under the City Water Department, provides water for about 31,500 residents living in the West Bend area, Wisconsin. Established in 1908, the City of West Bend Water Utility currently obtains its supply from a groundwater source, nine high-capacity wells that draw from the Ordovician Maquoketa Shale Formation.

West Bend Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Bend Waterworks to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about West Bend Water Utility? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, West Bend Water Utility received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, West Bend Water Utility received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact West Bend Waterworks Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
251 Municipal Drive
West Bend, Wisconsin 53095

262-335-5040
wbwu@ci.west-bend.wi.us

Emergency (24 hours - broken water main or pipeline, etc.)
262-335-5040

Pay Your West Bend Water Utility Bill

Already have an account?

If you already have an account, you just need to login to the West Bend Water Utility site. West Bend Water Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the West Bend Water Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start West Bend Water Service

Starting Your Service

When you move to a new home in West Bend, you'll most likely already have running water, but you'll still need to set up water service with the West Bend Water Utility. Luckily, West Bend has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Bend, you'll need to stop your water service with the West Bend Water Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates