West Chicago Water Department
West Chicago Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires West Chicago Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for West Chicago main water system here:
Contact West Chicago Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
475 Main Street
West Chicago, 60185
630-293-2200 (Mon–Fri, 8:00 AM–4:30 PM)
"No email provided. Please visit the contact form." (https://visitor.r20.constantcontact.com/manage/optin?v=0019_l7KhBeOJf9JbNcp3DvPwhr3UMiCJzgAJeWHKDL23Fxf-EetBQ6_QEZyQWj7bvitslevKhcAU4xOys-WsgpGl8MSec9MgGsdUMS8NjUYoBLXgNoqnl9CrtlEt0eNl3unh-72jah1uq2rTurEp-tNT7_L9UDrKAR7aV77TG5ZOI%3D)
Emergency (24 hours - broken water main or pipeline, etc.)
630-293-2200
Pay Your West Chicago Water Department Bill
Already have an account?
If you already have an account, you just need to login to the West Chicago Water Department site. West Chicago Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the West Chicago Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start West Chicago City Water Service
Starting Your Service
When you move to a new home in West Chicago, you'll most likely already have running water, but you'll still need to set up water service with the West Chicago Water Department. Luckily, West Chicago City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in West Chicago, you'll need to stop your water service with the West Chicago Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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