West Frankfort Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Frankfort Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the West Frankfort Water Department website.

Contact West Frankfort Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
110 N. Jefferson
West Frankfort, Illinois 62896

phone
Cityclerk@Westfrankfort-Il.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
618-932-3262

Pay Your West Frankfort Water Department Bill

Already have an account?

If you already have an account, you just need to login to the West Frankfort Water Department site. West Frankfort Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start West Frankfort Water Service

Starting Your Service

When you move to a new home in West Frankfort, you'll most likely already have running water, but you'll still need to set up water service with the West Frankfort Water Department. Luckily, West Frankfort has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Frankfort, you'll need to stop your water service with the West Frankfort Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.