The City of Webster City Utilities provides water service to about 7,825 residents in the Webster City area of Hamilton County. The water supplied by Webster City Utilities comes from three 2,000-feet-deep Jordan Aquifer wells and it is softened and treated at the City's Treatment Plant before distribution to the customers.

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Webster City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Webster City Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Webster City Utilities website.

Contact Webster City Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Attn Tim Danielson Water Supt
City Hall Po Box 217
Webster City, Iowa 50595

phone
Tdanielson@Webstercity.Com

Emergency (24 hours - broken water main or pipeline, etc.)
515-832-9146

Pay Your Webster City Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Webster City Utilities site. Webster City Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Webster City Water Service

Starting Your Service

When you move to a new home in Webster City, you'll most likely already have running water, but you'll still need to set up water service with the Webster City Utilities. Luckily, Webster City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Webster City, you'll need to stop your water service with the Webster City Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.