Mason City Water Department

The Mason City Water Department provides water for about 28,079 living in the Mason area. Established in unknown, the Mason City Water Department collects water from Cambrian-Ordovician Aquifer.
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Mason Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mason City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

C+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Mason City Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Mason City Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Lead Report (2020)

C+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Mason City Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Mason City Water Department received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Mason City Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
10 First Street NW
Mason, Iowa 50401

641-421-3605
jbohl@masoncity.net

Emergency (24 hours - broken water main or pipeline, etc.)
641-421-3636

Pay Your Mason City Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Mason City Water Department site. Mason City Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Mason City Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mason Water Service

Starting Your Service

When you move to a new home in Mason, you'll most likely already have running water, but you'll still need to set up water service with the Mason City Water Department. Luckily, Mason has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mason, you'll need to stop your water service with the Mason City Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.