Panama City has multiple water providers: Panama City Water Department and Bay County Water. This page provides information about Panama City Water Department.

The Panama City Water Department supplies water to about 36,909 residents living in the Panama City area, Bay County, Florida. The Panama City Water Department obtains surface water from Deer Point Reservoir. The City also purchases water from Bay County Utility Services.

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Panama City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Panama City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Panama City Water Department website.

Contact Panama City Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
501 Harrison Ave.
Panama City, Florida 32401

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
850-872-3164

Pay Your Panama City Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Panama City Water Department site. Panama City Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Panama City Water Service

Starting Your Service

When you move to a new home in Panama City, you'll most likely already have running water, but you'll still need to set up water service with the Panama City Water Department. Luckily, Panama City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Panama City, you'll need to stop your water service with the Panama City Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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