The City of St. Cloud Water, under the City Department of Environmental Utilities, provides water for about 64,668 residents living in the area of St. Cloud, Florida. Established in 1915, the City of St. Cloud Water is currently obtaining its supply from a ground water source, wells that pump water from the Floridan Aquifer.
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St. Cloud Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires St. Cloud City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about St. Cloud Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, St. Cloud Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about St. Cloud Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, St. Cloud Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact St. Cloud City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1300 9th Street
Building A - First Level
St. Cloud, Florida 34769

407-957-7344
customerservice@stcloud.org

Emergency (24 hours - broken water main or pipeline, etc.)
407-891-6700

Pay Your St. Cloud Utilities Bill

Already have an account?

If you already have an account, you just need to login to the St. Cloud Utilities site. St. Cloud Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the St. Cloud Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start St. Cloud Water Service

Starting Your Service

When you move to a new home in St. Cloud, you'll most likely already have running water, but you'll still need to set up water service with the St. Cloud Utilities. Luckily, St. Cloud has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in St. Cloud, you'll need to stop your water service with the St. Cloud Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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