East Grand Rapids Water (EGR), a public community water system under the City Water and Sewer Division under the Department of Public Works, provides water to about 11,637 residents living in East Grand Rapids, a city in Kent County in Michigan. Founded in 1926, the East Grand Rapids Water System currently purchases its supply from the City of Grand Rapids, pumped from Lake Michigan through the Lake Michigan Filtration Plant, and then distributed to EGR residents.
East Grand Rapids Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires East Grand Rapids Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the East Grand Rapids Water website.
Contact East Grand Rapids Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
750 Lakeside Dr Se
East Grand Rapids, Michigan 49506
phone
Dlafave@Eastgr.Org
Emergency (24 hours - broken water main or pipeline, etc.)
616-940-4884
Pay Your East Grand Rapids Water Bill
Already have an account?
If you already have an account, you just need to login to the East Grand Rapids Water site. East Grand Rapids Water accepts credit cards, debit, and direct deposit. Click here to login.
How to Start East Grand Rapids Water Service
Starting Your Service
When you move to a new home in East Grand Rapids, you'll most likely already have running water, but you'll still need to set up water service with the East Grand Rapids Water. Luckily, East Grand Rapids has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in East Grand Rapids, you'll need to stop your water service with the East Grand Rapids Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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