The City of Niles Utilities, a public community water system under the City Department of Utilities, provides water for about 14,215 residents living in the area of Niles, a city in Berrien and Cass counties in Michigan. Established as a city in 1835, the City of Niles Utilities Water System currently obtains its supply from groundwater sources, including seven different wellheads that pump from the deepest aquifer of the St. Joseph River Glacial Outwash Aquifer System. .
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Niles Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Niles Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Niles Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Niles Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2021)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Niles Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Niles Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact City Of Niles Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
333 N Second Street
P.O. Box 217
Niles, Michigan 49120

269-683-4700
utilitiesmanager@nilesmi.org

Emergency (24 hours - broken water main or pipeline, etc.)
269-683-4700

Pay Your City Of Niles Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Niles Utilities site. City Of Niles Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Niles Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Niles Water Service

Starting Your Service

When you move to a new home in Niles, you'll most likely already have running water, but you'll still need to set up water service with the City Of Niles Utilities. Luckily, Niles has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Niles, you'll need to stop your water service with the City Of Niles Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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