The Austin Utilities Water provides water for about 24,854 residents living in the Austin area, Minnesota. Established in 1858, the Austin Utilities Water collects supply from a groundwater source: eight deep wells that draw water from the Prairie Du Chien-Jordan, Spillville, and St. Peter aquifers.

Austin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Austin Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Austin Water Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Austin Water Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Austin Water Utilities received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Austin Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1908 14th Street Northeast
Austin, Minnesota 55912

507-433-8886
talk2au@austinutilities.com

Emergency (24 hours - broken water main or pipeline, etc.)
507-433-8886

Pay Your Austin Water Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Austin Water Utilities site. Austin Water Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Austin Water Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Austin Water Service

Starting Your Service

When you move to a new home in Austin, you'll most likely already have running water, but you'll still need to set up water service with the Austin Water Utilities. Luckily, Austin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Austin, you'll need to stop your water service with the Austin Water Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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