Hugo Water Department supplies water to about 12,047 residents living in the Hugo area of Washington County. Hugo Water Department collects water from five deep wells that draw water from the Prairie Du Chien‐Jordan Aquifer. The water treatment process consists of adding chlorine, fluoride, and polyphosphate.

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Hugo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hugo Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hugo Water Department website.

Contact Hugo Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Hugo City Hall
14669 Fitzgerald Avenue North
Hugo, Minnesota 55039-3018

phone
Sanderson@Ci.Hugo.Mn.Us

Emergency (24 hours - broken water main or pipeline, etc.)
6517626326

Pay Your Hugo Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Hugo Water Department site. Hugo Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Hugo Water Service

Starting Your Service

When you move to a new home in Hugo, you'll most likely already have running water, but you'll still need to set up water service with the Hugo Water Department. Luckily, Hugo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hugo, you'll need to stop your water service with the Hugo Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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