The Rochester Water provides water for about 114,011 residents living in the Rochester area. Established in 1834, the Rochester Water Department collects surface water from Hemlock and Canadice Lakes. Rochester Water also purchases water from Monroe County Water Authority (MCWA)'s Shoremont treatment plant on Lake Ontario.

Rochester City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Rochester Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Rochester Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Rochester Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Rochester Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Rochester Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
4000 East River Road NE
Rochester, Minnesota 55906

507-280-1500
No email provided. Please visit the contact form. https://www.rpu.org/contact-us.php#contact_form

Emergency (24 hours - broken water main or pipeline, etc.)
507-280-9191

Pay Your Rochester Water Bill

Already have an account?

If you already have an account, you just need to login to the Rochester Water site. Rochester Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Rochester Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Rochester Water Service

Starting Your Service

When you move to a new home in Rochester City, you'll most likely already have running water, but you'll still need to set up water service with the Rochester Water. Luckily, Rochester has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Rochester City, you'll need to stop your water service with the Rochester Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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