Chattanooga has multiple water providers: Tennessee American Water, Eastside Utility, and Tennessee American Water - Sequatchie Valley, view all. This page provides information about Tennessee American Water.

The Tennessee American Water supplies water to about 190,406 residents living in the Chattanooga area, Hamilton County, Tennessee. Established in 1886, the Tennessee American Water draws surface water from the Tennessee River.

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Chattanooga Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Tennessee American Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Tennessee American Water website.

Contact Tennessee American Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
109 Wiehl St
Chattanooga, Tennessee 37403

phone
Kitty.Banks@Amwater.Com

Emergency (24 hours - broken water main or pipeline, etc.)
423-771-4705

Pay Your Tennessee American Water Bill

Already have an account?

If you already have an account, you just need to login to the Tennessee American Water site. Tennessee American Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Chattanooga Water Service

Starting Your Service

When you move to a new home in Chattanooga, you'll most likely already have running water, but you'll still need to set up water service with the Tennessee American Water. Luckily, Chattanooga has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Chattanooga, you'll need to stop your water service with the Tennessee American Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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