Chattanooga has multiple water providers: Tennessee American Water and Eastside Utility. This page provides information about Eastside Utility.

The Eastside Utility District, a water utility service operator formerly known as the East Brainerd Water Company, provides water for about 52,343 residents living in the area of Chattanooga, Tennessee. Established in 1958, the Eastside Utility District is currently obtaining its supply from a surface water source, the Tennessee River at the Chickamauga Reservoir.
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Chattanooga Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Eastside Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Eastside Utility? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Eastside Utility received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Chattanooga has multiple water providers: Tennessee American Water and Eastside Utility. This page provides water quality information for Eastside Utility.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Eastside Utility? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Eastside Utility received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Chattanooga has multiple water providers: Tennessee American Water and Eastside Utility. This page provides water quality information for Eastside Utility.

Contact Eastside Utility District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 22037
Chattanooga, Tennessee 37422

423-892-2890
customerservice@eastsideutility.com

Emergency (24 hours - broken water main or pipeline, etc.)
423-892-2890

Pay Your Eastside Utility Bill

Already have an account?

If you already have an account, you just need to login to the Eastside Utility site. Eastside Utility accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Eastside Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Chattanooga Water Service

Starting Your Service

When you move to a new home in Chattanooga, you'll most likely already have running water, but you'll still need to set up water service with the Eastside Utility. Luckily, Chattanooga has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Chattanooga, you'll need to stop your water service with the Eastside Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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