The BVU Authority Water provides water for about 20,000 residents living in the Bristol area, Virginia. Established in 1945, the BVU Authority Water collects supply from a surface water source, South Holston Lake.
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Bristol Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Bvu Authority Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Bvu Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Bvu Authority received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Bvu Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Bvu Authority received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Bvu Authority Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
15022 Lee Highway P.O. Box 8100
Bristol, Virginia 24203

276-669-4112
"No email provided. Please visit the contact form." (http://www.bvua.com/index.php/contact/c-residential)

Emergency (24 hours - broken water main or pipeline, etc.)
276-669-4112

Pay Your Bvu Authority Bill

Already have an account?

If you already have an account, you just need to login to the Bvu Authority site. Bvu Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Bvu Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Bristol Water Service

Starting Your Service

When you move to a new home in Bristol, you'll most likely already have running water, but you'll still need to set up water service with the Bvu Authority. Luckily, Bristol has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Bristol, you'll need to stop your water service with the Bvu Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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