Frederick Water

The Frederick Water, a regional water and wastewater system in Frederick County, provides water for about 44,228 residents living in the area of Winchester, Virginia. Established in 1967, the Frederick Water System is currently obtaining its supply from surface water sources, quarries in Stephens City and Clearbrook, and treated at the James H. Diehl Water Filtration Plant and the James T. Anderson Water Filtration Plant. Additional water is also purchased from the City of Winchester, which uses water from the North Fork of the Shenandoah River.
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Winchester Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Frederick Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Frederick Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
PO Box 1877
Winchester, 22604

540-868-1061 (Mon–Fri, 8:30 AM–5:00 PM)
fcsa@frederickwater.com

Emergency (24 hours - broken water main or pipeline, etc.)
540-868-1061

Pay Your Frederick Water Bill

Already have an account?

If you already have an account, you just need to login to the Frederick Water site. Frederick Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Frederick Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Winchester City Water Service

Starting Your Service

When you move to a new home in Winchester, you'll most likely already have running water, but you'll still need to set up water service with the Frederick Water. Luckily, Winchester City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Winchester, you'll need to stop your water service with the Frederick Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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