The Hanover Suburban Water System, a public community water system under the County Department of Public Utilities, provides water for about 71,000 residents living in the area of Hanover, Virginia. Established in 1720, the Hanover Suburban Water System collects water from two surface water sources: the James River via the City of Richmond Water Treatment Plant and the Henrico County Water Treatment Plant, and the North Anna River via the Doswell Water Treatment Plant.

Hanover Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hanover Suburban Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Hanover County Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Hanover County Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Hanover Suburban Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
7561 County Complex Road P.O. Box 470
Hanover, Virginia 23069

804-365-6000
ctyadm@hanovercounty.gov

Emergency (24 hours - broken water main or pipeline, etc.)
804-365-6024

Pay Your Hanover County Water Bill

Already have an account?

If you already have an account, you just need to login to the Hanover County Water site. Hanover County Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Hanover County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hanover Water Service

Starting Your Service

When you move to a new home in Hanover, you'll most likely already have running water, but you'll still need to set up water service with the Hanover County Water. Luckily, Hanover has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hanover, you'll need to stop your water service with the Hanover County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

None

Latest Updates