City of Galax Water, a public community water system under the Water and Wastewater Division of the Department of Public Works, provides water to about 6,837 residents in Galax, Virginia. Founded in 1906, the City of Galax Water System currently obtains its supply from Chestnut Creek, a surface water source of several smaller streams that are outflows of springs located in southern Carroll and Grayson Counties.

Galax Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Galax Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Galax Water website.

Contact Galax Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
111 East Greast Street
Galax, Virginia 24333

phone
Citymanager@Galaxva.Com

Emergency (24 hours - broken water main or pipeline, etc.)
276-236-5773

Pay Your Galax Water Bill

Already have an account?

If you already have an account, you just need to login to the Galax Water site. Galax Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Galax Water Service

Starting Your Service

When you move to a new home in Galax, you'll most likely already have running water, but you'll still need to set up water service with the Galax Water. Luckily, Galax has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Galax, you'll need to stop your water service with the Galax Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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